Where does Safari Candies ship?
Safari Candies currently ships within the United States only.
Where do orders ship from?
Orders ship from California.
How long does shipping take?
Orders are usually processed within 1 to 2 business days. After shipping, most U.S. orders arrive within 3 to 7 business days.
Do you offer free shipping?
Yes. We offer free U.S. shipping on orders over $50.
How do I track my order?
Once your order ships, you will receive a shipping confirmation email with tracking information. You may also be able to track your order through the Shop app if you use Shop.
Can I return candy?
Opened candy cannot be returned. If your order arrives damaged, incorrect, or missing an item, contact support@safaricandies.com within 7 days of delivery with your order number and photos.
Do you sell wholesale or bulk candy?
Yes. Stores, markets, party businesses, paleterías, and bulk buyers can contact wholesale@safaricandies.com or use the wholesale form on our website.
Are the candies spicy?
Some candies are sweet, some are spicy, and some are both. Product pages describe the flavor and spice level when available.
Who do I contact for help?
For order help, shipping questions, refunds, or general support, email support@safaricandies.com.